Mayor's response to Privacy Concerns below:
I am of course very concerned that anyone feels they have to hide their identity in order to express their point of view. I get lots of mail from folks regarding all city services and am often able to help when people are experiencing difficulties, even some such as the one spoken of here.
We do have exceptions to that and that's why we have whistle blower laws. Still overall it is good practice to approach anonymous complaints with skeptical caution. Those who have hidden their identities such as the Klu Klux Klan are fresh in our memories. One can say and do anything if one does not have to be held accountable for it.
If you are indeed fearful, please give me a call instead and I will be glad to keep your identity confidential.